A NEW MANAGEMENT SYSTEM STANDARD FOR THE EDUCATION SECTOR

The international standardization organization (ISO) announced the “Educational Institutions Management System” (EKYS or EOMS in English abbreviation) studies, which it conceptually started in September 2013, as FDIS (we can think of it as the final draft to be published). Thus, the final stage of the plan to publish the standard in the first quarter of 2018 has been reached.

1. WHAT IS ISO21001?
All requirements of this international standard are general and apply to knowledge, learning or research through teaching, learning or research.
Any organization that uses a curriculum to support the development of skills and attitudes
It is intended to be applicable regardless of the delivery (service delivery) methods.
This standard is for vocational training within larger organizations whose core business is not training.
It can also be applied to educational institutions such as departments.
In addition, the following trainings are considered within the scope of the standard with additional special conditions;
a)special needs education,
b) research,
c) preschool education,
The educational organization in the context of this international standard;

▪ It focuses on the interaction between the student, customers and other interested parties.
▪ It aims to increase the satisfaction of students, other beneficiaries and employees through the effective implementation of EOMS (including assurance of compliance with the needs of students and other beneficiaries and processes for improving the system).

2. WHY ISO21001?
• Education sector worldwide; It is dependent on many international, national and regional legislation (laws, regulations, special standards, ISO9001, etc.). This standard aims to create a common management system language worldwide in the context of the education sector,

▪ ISO 21001 provides a common management tool for organizations that provide educational products and services,
▪ Helps educational institutions provide quality service in today’s challenging education environment,
▪ It offers guides to help educational institutions meet the needs of students and other customers.

3. CHALLENGES AWAITING ISO210001!
Wide scope;
• From kindergarten to post-doc,
• Including vocational education and training,
• Including face-to-face and distance education,
Educational institutions have many support services;
• Libraries,
• Guidance (cognitive, vocational, vocational),
• Restaurants, cafeterias, canteens, etc.
During the accreditation and certification phase;
• Need for highly qualified audit teams,
• Difficulty in achieving a cost-effective balance regarding the duration of the audit.

4. BENEFITS OF ISO 21001

• Better harmonization of mission, vision, goals and action plans regarding education,
• Inclusive and fair quality education for all,
• Facilitating self-learning and lifelong learning opportunities,
• Within the framework of special educational needs, more personalized learning and effective response (feedback) opportunity to return,
• Consistent processes and evaluation tools to demonstrate and increase efficiency and effectiveness
  offer,
• Increasing the reliability of the educational institution,
• Ensuring that organizations adhere to educational management practices in the most effective way
  Being a recognized tool for
• Provide a model for development
• Harmonization of national standards within the framework of international standards,
• Broad participation of interested parties,
• Promoting excellence and innovation.

5. PRINCIPLES OF ISO21001
• Focusing on the needs of students and other beneficiaries,
• Learning orientation,
• Visionary leadership,
• Participation of learners and interested parties,
• Process approach,
• Improvement,
• Evidence-based decisions,
• Relationship management,
• Social responsibility,
• Accessibility and equity,
• Ethical behavior in education,
• Data security and protection,
• Holistic approach,
• Adaptability,
• Expandability.

6. STRUCTURE OF ISO21001
“Educational Institutions Management System”); It has a high-level management systems structure, the main headings of which are shown below, and thus its integration with these systems can be easily achieved;
1. Scope
2. References that will serve as examples
3. Terms and definitions
4. Context of the organization
5. Leadership
6. Planning
7. Support
8. Operation
9. Performance evaluation
10. Improvement

7. RELEVANT PARTIES OF ISO21001
The standard describes the types of related parties as follows;

8. SIGNIFICANT DIFFERENCES IN ISO21001
• “Educational Institutions Management System”; It wants to create an appropriate structure by explaining the connection between the organization’s mission, vision and strategy (mission -> organizational culture -> EOMS principles -> EOMS policy -> EOMS goals -> vision) and putting “visionary leadership” into its principles.
• “Educational Institutions Management System”; He emphasized “psychosocial factors” among the resources within the scope of the support article, meaning that he wants these factors to be taken into consideration as well.
Psychosocial factors; job demands, influence in the workplace, development opportunities, meaning of work, commitment to the workplace, predictability, rewards, role clarity, quality of leadership, social support from supervisors, work
may include satisfaction, work-family conflict/balance, workplace values, stress, burnout, aggressive behavior (e.g., exposure to bullying).
• “Educational Institutions Management System”; He emphasized “learning resources” among the resources within the scope of the support article, meaning that he wants these resources to be taken into consideration as well.
• “Educational Institutions Management System”, within the planning scope of the operation article; “Need/Requirement” in order to determine the requirements for the products and services of the educational institution.
Analysis” (NOTE: Needs analysis is a comprehensive assessment of students’ learning abilities, prior knowledge and skills, preferred learning strategies, social and emotional needs, special
nutritional needs, biological learning rhythms) In addition, the organization; It requires planning the design, development and expected results of educational products and services, including the following;

o Defining learning outcomes,
o Providing appropriate teaching methods and learning environments,
o Defining learning evaluation criteria,
o Conducting learning assessments,
o Defining and executing improvement procedures,
o Providing support services.

• “Educational Institutions Management System”, especially within the design and development within the scope of the operation article; It wants to include issues related to program design and development, curriculum design and development, and placement assessment design and development.
• “Educational Institutions Management System”, within the service provision within the scope of the operation article; Students want to include issues related to the admission process.
• “Educational Institutions Management System”, within the service provision within the scope of the operation article; Include issues regarding summative assessment
wants. The purpose of the level determination assessment is; It is to evaluate the student’s learning according to some standards or comparative rules at the end of an education period.
Students or instructors can use the information obtained from placement assessments to guide their efforts and activities in subsequent courses. Level determination
The reviews are mostly high-rated reviews. Examples include the following;
o Midterm exam,
o Graduation project,
o Report,
o Standalone presentation.
• “Educational Institutions Management System”, within the service provision within the scope of the operation article; Under the heading “recognition of assessed learning”, leveling assessment
Afterwards, it wants the relevant issues to be included within the framework of finding the equivalent of the determined level according to the international credit system and officially reporting it.
• “Educational Institutions Management System”, within the service provision within the scope of the operation article; Under the title “protection and transparency of student data”, the organization; students and related
In addition to ensuring that the parties have access to their own data, it also wants them to define the principles regarding the protection of this data.
• “Educational Institutions Management System” aims to take into account the wide range of issues in the sector with the issues included in the ANNEXES section (there may be other issues).
Examples of annexes that are considered to be included in the standard to be published are explained below;
o Distance education supplement
o Special needs education supplement (including gifted children)
o Research supplement
o Preschool education supplement